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Computer Diagnostic & Repair
Tech will find the cause of crashes, lockups, unusual slowness, or Internet problems.
Repair any operating system issues. Remove all viruses and spyware Install critical
updates. Perform optimization for faster computer speed and better performance. Install
security and privacy software to keep your computer protected. Make sure your computer
is operating properly. Provide estimate for recommended hardware repairs or upgrades if
needed.Software Install & Troubleshooting
Get help with your productivity software issues online or over the phone.* An Agent
will: Repair, troubleshoot or install one software title, such as Word, Excel, Quicken,
Photoshop, Outlook Install all critical updates for software Import up to 100 MB of data
into the application if upgrading Properly configure the software setting Make sure your
software is running properly
*A working high-speed
Internet connection is required. Service does not cover operating system installation;
software is not included.
Computer Optimization
Your computer, like your car, is a finely tuned machine that needs regular maintenance
to keep it running and in good working order. Our optimization service includes over 100
system tweaks that will shorten your computer's boot time, delete unwanted files and
remove unnecessary background processes. Agents will bring your system up to speed with
the most recent updates to guard against security threats.Hardware Install Tech
can research your needs, purchase and install any internal or external hardware
device onto your desktop or laptop. We’ll also install the corresponding software and
configure the device to your needs.
Examples include:
- Graphic/video card
- Memory
- Hard drive
- Optical drive
- MP3 player
- Scanner
- Printer
Hardware is not included.
Operating System Install
Technician will install the version of Windows 2000, 2003, XP™ or Vista™ operating
system that you’ve purchased. Install all critical updates Install any drivers required.
Configure the software to your needs. Make sure your system runs properly.
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